Wyoming Arts Council

Google Translate app will assist Wyoming’s international visitors this summer

From a Wyoming State Parks and Cultural Resources press release:

The State of Wyoming, known for being a state of firsts, is pioneering again by partnering with Google on the newest version of the Google Translate app.

The newest update to the app allows for real-time instant visual translation as visitors can hold their phone or tablet over signs and other printed materials. It also supports conversational translation, where people can speak back and forth and hear their speech translated aloud.

Currently the real-time instant visual translation is regulated to Spanish, French, German, Portuguese, Russian and Italian.  Google is currently working on bringing on the Chinese and Japanese languages to the real time visual feature.

Wyoming State Parks, the Wyoming Office of Tourism and Grand Teton National Park will all be implementing this technology this upcoming summer season.  This will be a pilot to test the technology for accuracy, usability and practicality.

“Leveraging technology to better serve our international visitors is a great way for our industry to break down the language barrier that many visitors face when they visit the U.S.”  stated Domenic Bravo, administrator of Wyoming State Parks.

Technology cannot replace a real person who is fluent in a language or documents that have been translated directly by a professional translator, but this new updated app will allow an international visitor to have an enhanced experience while visiting Wyoming. Google Translate will help us increase visitation and will change how our industry does business as we explore global ways to interpret our parks and historic sites.

“The partnership between State Parks and Google will help front-line hospitality and tourism staff all over the state to perform the best customer service possible to our international guests,” said Diane Shober, executive director for the Wyoming Office of Tourism. “The number of international travelers to Wyoming is on the rise and this app will help open the lines of communication with them. In turn, this partnership will ultimately provide them with the best visitor experience possible.”

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